Are you looking for the latest way to check your Kuwait Civil ID status? In 2026, the PACI and Sahel App have made it easier than ever."


the most updated guide on how to check your Civil ID status online and what the results mean for you.

​1. Check Civil ID Status via PACI Website (Quickest Way)

​The Public Authority for Civil Information (PACI) is the primary portal for all ID-related inquiries.

  • ​Step 1: Visit the official PACI Service Portal: services.paci.gov.kw.
  • ​Step 2: Click on the "Card Status" icon on the homepage.
  • ​Step 3: Enter your 12-digit Civil ID Number.
  • ​Step 4: Click the "Query" button to see your current status instantly.

​2. Checking Status via the Sahel App

​The Sahel App is now the mandatory unified government app in Kuwait.

  • ​Download: Ensure you have the latest version of the Sahel App from the App Store or Play Store.
  • ​Login: Use your Civil ID and biometric authentication to log in.
  • ​Navigation: Go to the "Services" tab, select "PACI," and click on "Card Status" or view your "Digital Civil ID."
  • ​Benefit: Sahel provides real-time notifications when your physical card is ready for collection.

​3. Civil ID Inquiry via Hotline (Voice Command)

​If you don’t have internet access, you can use the automated voice system:

  • ​Call: Dial 1889988.
  • ​Language: Select your preferred language (English or Arabic).
  • ​Input: Follow the prompts to enter your Civil ID number to hear your status.

​4. Understanding Your Status Results

  • ​"Under Processing": Your application is being verified by the Ministry.
  • ​"Card Being Printed": The physical card is in the production queue.
  • ​"Ready for Delivery / Collection": Your card is ready! You can pick it up from the PACI headquarters in South Surra or the designated kiosks in Jahra or Ahmadi.